Felix Gaming
launched only recently in 2017, is a relative newcomer to the online casino software industry, having only begun operation this year. Yet Felix Gaming has made waves by developing innovative, high-quality casino games which have quickly earned notoriety within this competitive space.
History
Felix Gaming boasts an experienced team of developers and designers dedicated to crafting cutting-edge casino games, particularly slot games. Since their establishment, several popular titles have been released.
Felix Gaming has an incredible history of innovation and growth. When they started, Felix Gaming was relatively unknown but their team quickly set to work designing their first casino game – the ‘Fruity Mania’ slot – quickly establishing themselves on the gaming scene and solidifying Felix Gaming as a brand name.
Felix Gaming built off of its initial success with ‘Fruity Mania’ by continuing to release high-quality slots games featuring innovative features and captivating gameplay, further expanding its portfolio. Today they boast over 30 titles in total; each more impressive than before!
Game Selection
- Luck
- Lines of Magic
- Fruity Mania
- It’s a Joker!
- Sugar Land
Security
Felix Gaming holds a license from the Malta Gaming Authority (MGA), one of the most reliable and stringent regulators of online gaming. To meet their approval, online casino operators and game developers must meet an extensive set of standards related to game fairness, security measures, and responsible gambling – among others.
Felix Gaming must undergo regular audits and testing by independent third-party organizations such as iTech Labs and eCOGRA – two highly esteemed testing agencies – to guarantee its games are fair with random outcomes. These audits and tests are overseen by industry veterans such as them.
Customer Support
Felix Gaming takes customer support very seriously, providing 24/7 assistance so players can always receive help when needed day or night. Their knowledgeable agents are on-hand 24/7 to quickly answer queries and resolve problems effectively and quickly.
They provide multiple channels for their players to reach out and get in touch with their customer support team, including email, phone, and live chat – the latter of which has become increasingly popular and convenient over time. Furthermore, live chat functionality has been embedded into many of their games so players can reach them while having fun playing their favorites from Felix Gaming!
Response Time
Felix Gaming takes great care to provide fast and reliable customer support, responding to all inquiries within hours or immediately through the live chat feature. Their commitment extends even to the live chat feature that offers nearly instantaneous assistance for players in need of immediate help.
Quality of Support
Felix Gaming stands out as an exceptional software provider by offering top-tier customer support with experienced, knowledgeable, and professional staff members available 24/7/365 who can quickly resolve most player concerns – their reputation speaks for itself!
Overall, Felix Gaming has quickly established itself in the online casino industry with its high-quality games, meticulous attention to detail, and dedication to player fairness and security – characteristics that make them worth keeping an eye on in coming years.